
Tom Scott
really like this app and the products it's used for. although recently I haven't been able to enable event notifications when tapping the settings cog in the notification menu. going further into the settings specific to the camera and the notifications are "on" but I don't get them.
17 people found this review helpful

SponjePlayz
Waiting 10 seconds just to see the stream of EACH camera is beyond frustrating, ESPECIALLY in an emergency situation where you need to see what's going on at home (the entire purpose of this app) The biggest problem I've had yet, is being disconnected from the cameras after watching the stream, and then closing the app. I then have no access to the cameras AT ALL after going back in, "Connection failed" every time, and no way to fix it other than to leave it for a minute. Horrible app.. 3/10
11 people found this review helpful
TP-LINK SYSTEMS INC.
December 2, 2024
Hi! Sorry to learn that you have an issue with the loading. Can you contact us at feedback.vigi@tp-link.com with the information of your TP-Link ID, and the expiration timestamp(if you can recall). Our support team will help you review the login activity on the server end.

Soulaiman Alhauari
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HORRIBLE UI, whoever designed this needs to get fired. compared to other competing offerings this app is the worst if you're trying to quickly try to find a recorded event, I would even say that it's almost impossible if it is a few days back. also, why show me the NVR with the camera's and the Camera's themselves separately, with no way to disable this. Shame, because the hardware is really good.
2 people found this review helpful
TP-LINK SYSTEMS INC.
August 20, 2025
Hello! We truly value your improvement suggestion on the VIGI APP. Your feedback has been passed on to the product team for consideration. If you need any help, feel free to reach out to us at feedback.vigi@tp-link.com.