
Alexa Danielson
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App will not remember last store ordered from or use favorites, it always uses the closest store to my house, which has a laundry list of health code violations. It's not difficult to switch to my preferred store, but I shouldn't have to. Update - If I order through the app, I should be able to resolve issues with missing or incorrect items through the app, even if it's just a message automatically forwarded to the store.
30 people found this review helpful
McDonalds USA, LLC
21 June 2025
We'd like to take a deeper dive into this, Alexa. Share a few more details via the link so we can help you: https://www.mcdonalds.com/us/en-us/feedback.html

Amanda Steed
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Overall the app works great. If you are trying to order ahead at a location that isn't physically nearest to you, that's where the issues begin. No matter how many times I try to change the order location, the app automatically keeps trying to update my location to the nearest store. Due to certain in app deals and offers only being available at certain stores, this often leads to more wasted time spent in the app having to redo an order on top of changing the location again. I'll just go to BK.
266 people found this review helpful
McDonalds USA, LLC
26 August 2025
This is definitely not the experience we wish you had, Amanda. Share more details here for us to look into it: https://www.mcdonalds.com/us/en-us/feedback.html

Otodus
This is my second review. It has been months since I last left a review. The app is very broken and has yet to be fixed. It constantly crashes. The code either doesn't load at all, or in the rare cases it does- it doesn't work at the drive through, despite having only just opened the app and refreshed the code. At first I thought, whatever, I just can't get rewards and I'll enter the info from the receipt to get my points. Turns out you can only submit 1 receipt per month. Fix the app please.
1,035 people found this review helpful
McDonalds USA, LLC
25 June 2025
Let’s get your app back on track. A quick uninstall and reinstall might solve the problem. If not, drop us a message here: https://www.mcdonalds.com/us/en-us/feedback.html