
chris murdock
This app is so limited. I can plug in to my charging station at home, it will charge. I can later tell the system to stop charging to avoid paying peak hour rates. But I CANNOT tell the car to continue charging even though it recognizes the vehicle is plugged in. There is no charging history. This app is a good at letting you start the car and climate control. But for charging purposes it's about as basic as it gets.
1 person found this review helpful
General Motors (GM)
September 13, 2025
We appreciate your feedback and have taken care to document your sentiments regarding EV charging features for further review, Chris. If you are experiencing any concerns we can assist with, please feel free to email us at socialmedia@gm.com with “ATTN: myCadillac app/chris murdock” in the subject line. We are always glad to help. ~Sara

Scott Kilburn
It's extremely slow to communicate with my Lyriq, like unbearably slow. I really wish I had a third party option, because I'd ditch this POS in a heartbeat. It's so bad that's it's not even just an annoyance, it's actually painful to use. I hate it. I hate that I can't just easily change my target charge cap without wondering if the update actually went through or without having to restart my phone because it's quit responding. I have a Galaxy S25 Ultra and always great connection.
10 people found this review helpful
General Motors (GM)
June 23, 2025
We value your feedback, Scott. Our team asks that you uninstall/reinstall your mobile app as an initial troubleshooting step. If this does not resolve your concerns, please email socialmedia@gm.com. We would like the opportunity to assist you further. ~Jordan

Jillibean
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Update 6/17/25, this update is much better, just have to touch command buttom and it sends the command, nice job developers! This update isn't much better than the previous updates. Now, it takes me at least 3 times to hold the command button to finally send the selected command. As with the last major update, having to hold the button till command is sent is a pain and when you're walking, is damn near impossible, very temperamental. There has to be a better platform.
13 people found this review helpful
General Motors (GM)
June 18, 2025
Thank you for your positive feedback regarding the recent app update. We are happy to hear that the new functionality, particularly the touch command feature, has enhanced your experience. Our development team is committed to continuously improving the app, and your insights are invaluable in this process. -Charly