CBP ROAM

Name: CBP ROAM
Availability: InStock
Rating: 1.75 (421 reviews)
Author: U.S. Customs and Border Protection

U.S. Customs and Border Protection

1.8

421 reviews

Government

100K+

Downloads

Everyone

About this app

The official CBP ROAM App (formerly OARS) from U.S. Customs and Border Protection allows pleasure boaters and other eligible travelers who arrive at remote locations to report their arrival online. In addition to submitting a report of arrival, pleasure boaters who are not currently enrolled in a Trusted Traveler Program, Local Boater Option, or I-68 program who are currently required to report in person may be eligible for a video inspection.
Disclaimer: This is a pilot version only for use in limited areas. Contact your local Port of Entry for guidance.
Create a trip by adding travelers, your mode of travel, your location, and contact information.
After you submit a trip, you may receive a push notification on your device to start a video chat with a CBP Officer to finish reporting your entry into the United States.

Note: In order to use this application, the Android device’s operating system needs to be Android 4.4 (KitKat) or above

Updated on

Sep 12, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

1.8

414 reviews

Leendert van den Berg

September 18, 2023

App would be great if it works, but needs improvement to be fully functional. Adding travelers manually has no way to add a photo of the document, which is a requirement to add a traveler. Adding a traveler by scanning their travel document works as long as it is as passport (it extracts the passport data and adds the picture of the passport at the same time). But documents like Nexus or Green Card don't work. Travelers are also not saved across devices (stored locally on the phone only).

2 people found this review helpful

A Google user

October 10, 2018

Doesn't seem like the app was well thought out or tested. The text describing password requirements did not correctly describe that a strong password was needed. An email with confirmation link is sent, a text with one time code is then sent, and a guid-like security code is finally sent to register the device. The text control to enter the security code is very buggy, cursor jumped all around. And finally, you gotta save the code if you ever need to register another device. Haven't tried to report in yet, but, for the time being, I am saving the call in number.

20 people found this review helpful

David Martin

July 25, 2023

I think there is something seriously wrong with the Android version of this app. When I tried to use this app on my Android phone it sent in the appropriate information but entry was denied because the video phone link didn't work. CBP told me I needed to activate the video phone permission in the app. I could find no way of doing so. I uninstalled and reinstalled the app several times, but was never asked for a permission. I installed the app on my wife's I-phone. It worked flawlessly.

8 people found this review helpful